Help Using Buddy Punch

45 articles in this collection
Written by Eric, Stefanie, and Nick
Account Holder

How do I enter PTO? (Paid Time Off)

Create different types of PTO. Employees can use those types, with your approval.
Written by Eric
Updated over a week ago

How does Punch Rounding work?

Buddy Punch will round all punch ins and outs based on a pre-specified interval. This can be setup specifically for punch ins or outs.
Written by Nick
Updated over a week ago

How do I turn the camera or webcam feature off?

Administrators can turn the webcam feature off, or require it for employees. Each employee can have a unique setting.
Written by Eric
Updated over a week ago

How to approve or reject a time card as a manager or administrator.

If you are using our Time Card Approvals feature, you can approve or reject time cards.
Written by Eric
Updated over a week ago

How do I enable & use PTO Accruals?

You can manually add in accrual amounts for employees, or automatically have it accrue. Employees can view their totals and availability.
Written by Stefanie
Updated over a week ago

How do I add PTO to a time card?

Once enabled employees can add PTO to their own time cards or administrators/managers can do it for them.
Written by Stefanie
Updated over a week ago

Printing & Formatting your QR Codes

QR Codes are generated on a per employee basis. You can download them as images and print them.
Written by Eric
Updated over a week ago

How to Enable Time Card Approvals

If enabled time cards will need to be submitted at the end of a pay period.
Written by Eric
Updated over a week ago

Using Job Codes or Department Codes

Create codes and assign them to employees/managers. When they go to punch in, they have to select from one of them.
Written by Eric
Updated over a week ago

Can I change the Business Name displayed on my account?

You can change the name of your Buddy Punch account in the Settings area.
Written by Eric
Updated over a week ago

How can I delete or remove an employee, manager, or user?

If you delete a user, you lose all of their past history. (Deactivate the user to keep their history)
Written by Eric
Updated over a week ago

How do I stop an employee from editing time?

Editing can be turned off on a global scale.
Written by Eric
Updated over a week ago

How do I reset or change a password for an employee?

Admins can set passwords for users directly.
Written by Eric
Updated over a week ago

How do I get a report on all types of PTO over a date range?

Our PTO Summary Report is also exportable into PDF or CSV.
Written by Eric
Updated over a week ago

How do I inactivate or deactivate an employee?

Employees are not automatically deactivated, you do that manually. You are not charged for deactivated employees.
Written by Eric
Updated over a week ago

What do I do with Terminated Staff to Stop the Employee from Logging in?

When you deactivate an employee, they can't login.
Written by Eric
Updated over a week ago

What are Pending Approvals? How do I approve/deny them?

Employees need to request approval to make changes, or to create punches that are not in real time.
Written by Eric
Updated over a week ago

How to lock and unlock pay periods.

After a pay period ends your employees cannot add time to them. However you can unlock them so they can made edits.
Written by Eric
Updated over a week ago

I would like to close my account.

You can cancel right from the app. Please give us feedback so we can improve!
Written by Eric
Updated over a week ago

Where do I manage the PTO for each employee?

PTO can be seen and managed on an employee profile.
Written by Eric
Updated over a week ago

Can we different time zones for different employees?

Each employee can be setup with a unique time zone.
Written by Eric
Updated over a week ago

Can I create or change PTO/time off types?

Create different types of PTO that your employees can use.
Written by Eric
Updated over a week ago

My overtime is not showing correctly?

Each employee has their own unique overtime rule. Remember, overtime is calculated based on a work week, not your pay periods.
Written by Eric
Updated over a week ago

Using Department Codes and Locations Together

You have to link together Department Codes and Locations when using them both.
Written by Eric
Updated over a week ago

Does Buddy Punch split shifts at midnight or split shifts by day for overtime?

Setting can be enabled to stop a shift at midnight and start it again, automatically.
Written by Eric
Updated over a week ago

Can I delete a punch?

Shifts can be deleted by admins or managers with "Edit" access.
Written by Eric
Updated over a week ago

How do I change or edit time?

Visit the time card to made edits to individual times.
Written by Eric
Updated over a week ago

Webcam (Camera) Feature Supported Devices

You will have to use our smartphone apps if you want to use the webcam feature on an iPhone or iPad.
Written by Eric
Updated over a week ago