Setup Questions

16 articles in this collection
Written by Eric and Stefanie

What is an administrator or admin? Can they punch in?

Administrators are accounts that manage settings in Buddy Punch. They cannot track their own time.
Written by Eric
Updated over a week ago

Creating or adding Employees

Go to the Employees top navigation to add new employees. Only administrators can add new employees.
Written by Eric
Updated over a week ago

How do I change my pay periods?

You can change your current and future pay periods right in the application.
Written by Eric
Updated over a week ago

Google Sign On Setup (SSO Setup)

Link your Google account with Buddy Punch and use it to sign in quickly.
Written by Eric
Updated over a week ago

Setting up GPS and how to view GPS coordinates

We capture GPS coordinates when using a mobile device. Make sure each device is setup to share those GPS coordinates.
Written by Eric
Updated over a week ago

I would like to get an email notification on every punch in or out.

We provide email notifications on punches. You can turn this on or off per account.
Written by Eric
Updated over a week ago

Can I setup Facial Recognition from the App or from a smartphone?

You will need to use a browser, but this can be done from a smartphone, with some limitations.
Written by Eric
Updated over a week ago

How do I add additional administrators or change their credentials?

You can have an unlimited number of administrator accounts. Those accounts are free with a paid plan.
Written by Eric
Updated over a week ago

How do I setup automatic lunch breaks?

Automatic breaks will trigger after a set amount of time.
Written by Eric
Updated over a week ago

How do I lock the ip address?

Your ISP will change your IP address occasionally, unless your IP address is Static. You can lock logins to only occur from specific IP's.
Written by Eric
Updated over a week ago

What type of reports do you offer?

We have several types of reports available for export in PDF and CSV.
Written by Eric
Updated over a week ago

How do I remove an admin or administrator from my account?

You cannot be logged into an admin account to remove it. Make sure to login from a different account.
Written by Eric
Updated over a week ago

How do I change a user's, employees, or manager's username?

Admins set the username for users. You can change this after you setup a user by visiting their profile.
Written by Eric
Updated over a week ago

How do I enable Location Services on my mobile device or browser?

GPS should only be used with a device that has a GPS receiver on it (mobile device), however you will have to allow their use.
Written by Stefanie
Updated over a week ago

How do I add additional managers to my account?

A manager is an upgraded employee.
Written by Eric
Updated over a week ago

Can I view the hours worked as hours and minutes, instead of a decimal?

The Payroll Export will show you both formats. 32 minutes = 32/60 or .533
Written by Eric
Updated over a week ago