You may have received an email from your administrator that looks something like this:

This article will help you establish a profile photo for use with Buddy Punch and Facial Recognition.

  1. Go to your Buddy Punch login page by going to and sign in with your username and password.

  2. Once signed in visit your profile in the upper right hand corner:

3. You'll then see an area to setup your profile photo.  Click on the link that says Set Profile Photo:

4. You'll then have options to take a webcam photo or upload an image of yourself.  If using the webcam option, we recommend using the Chrome web browser.  Once you have entered an image you will get a successful message.

You can now start using Facial Recognition for both Punching and Logging in.  To do so, go to the sign in page on either the mobile apps or on a web browser and choose the Facial Recognition icon.

Note: *** Cookies are used to help identify your account, so we know which account to verify the face of an employee against.  The first time you use Facial Login it will ask you to first login with your username and password.  This places a cookie on your device.  Then going forward you won't have to login with your username and password.  If your cookies are cleared on the device, you will again be asked to first login with a username and password.***

Then while looking at the camera, click the applicable button:

After clicking make sure to wait for a confirmation message.  If the punch was successful you will get a confirmation message:

If you do not wait for the message, or you get an error message, you will not be punched in or logged in.  The error message will give you any next steps required:

To view this article in full outside of the chat window, please click here.

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