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Account Management
Account Management
Instructions on how to update billing, pay periods, overtime and more.
11 articles in this collection
Written by
Rachel
Overtime & Workweek Overview
Step by step instructions on how to specify your overtime type and first day of the workweek.
Written by
Rachel
Updated over a week ago
Updating/Changing Pay Period Dates or Frequency
Step by step instructions on how to update or change pay period dates or pay period frequency.
Written by
Rachel
Updated over a week ago
Locking/Unlocking Pay Periods
Step by step instructions on how to lock or unlock pay periods.
Written by
Rachel
Updated over a week ago
Billing
Updating Billing Information
You can update your billing email and information on the Billing page.
Written by
Rachel
Updated over a week ago
View Billing Invoices/Receipts
Instructions on how to view billing invoices and receipts from the Billing page.
Written by
Rachel
Updated over a week ago
Upgrading or Downgrading Your Plan
Step by step instructions on how to upgrade or downgrade your Buddy Punch plan from the Billing page.
Written by
Rachel
Updated over a week ago
Retrying A Failed Payment
If your payment failed, you can retry the process from within your Billing settings.
Written by
Rachel
Updated over a week ago
Pausing An Account or Processing A Seasonal Hold
Step by step instructions on how to pause an account or process a seasonal hold.
Written by
Rachel
Updated over a week ago
Canceling Your Account
Step by step instructions on how to cancel your Buddy Punch account.
Written by
Rachel
Updated over a week ago
Buddy Punch Refund Policy
A brief overview of the Buddy Punch refund policy.
Written by
Rachel
Updated over a week ago
Linking Multiple Buddy Punch Accounts
If you have more than one account, we can link them together for easier billing transactions.
Written by
Rachel
Updated over a week ago