Account Management

Instructions on how to update billing, pay periods, overtime and more.

12 articles in this collection
Written by Rachel

Overtime & Workweek Overview

Step by step instructions on how to specify your overtime type and first day of the workweek.

Written by Rachel
Updated over a week ago

Updating/Changing Pay Period Dates or Frequency

Step by step instructions on how to update or change pay period dates or pay period frequency.

Written by Rachel
Updated over a week ago

Locking/Unlocking Pay Periods

Step by step instructions on how to lock or unlock pay periods.

Written by Rachel
Updated over a week ago

Account Settings

How do I create a shortcut to the Buddy Punch login page on my desktop?

Step-by-step instructions on how to create a login shortcut on your desktop for Buddy Punch.

Written by Rachel
Updated this week

Billing

Updating Billing Information

You can update your billing email and information on the Billing page.

Written by Rachel
Updated over a week ago

View Billing Invoices/Receipts

Instructions on how to view billing invoices and receipts from the Billing page.

Written by Rachel
Updated over a week ago

Upgrading or Downgrading Your Plan

Step by step instructions on how to upgrade or downgrade your Buddy Punch plan from the Billing page.

Written by Rachel
Updated over a week ago

Retrying A Failed Payment

If your payment failed, you can retry the process from within your Billing settings.

Written by Rachel
Updated over a week ago

Pausing An Account or Processing A Seasonal Hold

Step by step instructions on how to pause an account or process a seasonal hold.

Written by Rachel
Updated over a week ago

Canceling Your Account

Step by step instructions on how to cancel your Buddy Punch account.

Written by Rachel
Updated over a week ago

Buddy Punch Refund Policy

A brief overview of the Buddy Punch refund policy.

Written by Rachel
Updated over a week ago

Linking Multiple Buddy Punch Accounts

If you have more than one account, we can link them together for easier billing transactions.

Written by Rachel
Updated over a week ago