Account Management

Instructions on how to update billing, pay periods, overtime and more.

11 articles in this collection
Written by Rachel

Overtime & Workweek Overview

Step by step instructions on how to specify your overtime type and first day of the workweek.

Written by Rachel
Updated over a week ago

Updating/Changing Pay Period Dates or Frequency

Step by step instructions on how to update or change pay period dates or pay period frequency.

Written by Rachel
Updated over a week ago

Locking/Unlocking Pay Periods

Step by step instructions on how to lock or unlock pay periods.

Written by Rachel
Updated over a week ago

Billing

Updating Billing Information

You can update your billing email and information on the Billing page.

Written by Rachel
Updated over a week ago

View Billing Invoices/Receipts

Instructions on how to view billing invoices and receipts from the Billing page.

Written by Rachel
Updated over a week ago

Upgrading or Downgrading Your Plan

Step by step instructions on how to upgrade or downgrade your Buddy Punch plan from the Billing page.

Written by Rachel
Updated over a week ago

Retrying A Failed Payment

If your payment failed, you can retry the process from within your Billing settings.

Written by Rachel
Updated over a week ago

Pausing An Account or Processing A Seasonal Hold

Step by step instructions on how to pause an account or process a seasonal hold.

Written by Rachel
Updated over a week ago

Canceling Your Account

Step by step instructions on how to cancel your Buddy Punch account.

Written by Rachel
Updated over a week ago

Buddy Punch Refund Policy

A brief overview of the Buddy Punch refund policy.

Written by Rachel
Updated over a week ago

Linking Multiple Buddy Punch Accounts

If you have more than one account, we can link them together for easier billing transactions.

Written by Rachel
Updated over a week ago