Account Management

Instructions on how to update billing, pay periods, overtime and more.

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33 articles in this collection
Written by Rachel
Account Settings

Account Settings Overview

In this article, we'll be going over the different options available on the account settings page.
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Written by Rachel
Updated over a week ago

How To Change The Business Name On Your Account

Step-by-step instructions on how to change the business name on your Buddy Punch account.
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Written by Rachel
Updated over a week ago

How To Set The Account Time Zone

Step-by-step instructions on how to set your Buddy Punch account time zone
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Written by Rachel
Updated over a week ago

Enable Military Time and/or EU Date Format

Instructions on how to enable Military Date and/or EU Date Format.
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Written by Rachel
Updated over a week ago

Automatic Punch Out Feature - Hours Worked

Step-by-step instructions on how to set up an automatic punch out based on the number of hours worked.
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Written by Rachel
Updated over a week ago

Require An Employee To Stay Punched In/Out For A Specified Duration

Step-by-step instructions on how to specify how long an employee must be punched in/out before they can punch in or out.
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Written by Rachel
Updated over a week ago

Enable/Disable Employee Edits

Step-by-step instructions on how to enable or disable employee edits.
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Written by Rachel
Updated over a week ago

Enable/Disable Delete Time Off And Punches

Step-by-step instructions on how to enable the option to delete time off and punches.
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Written by Rachel
Updated over a week ago

What does Split Shifts at Midnight mean?

An overview of the Split Shifts at Midnight setting.
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Written by Rachel
Updated over a week ago

Show/Hide Employee Profile Pictures

Step-by-step instructions on how to show or hide employee profile pictures.
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Written by Rachel
Updated over a week ago

How To Enable/Disable Mobile Punches

Step-by-step instructions on how to disable mobile punches.
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Written by Rachel
Updated over a week ago
FAQ

My credit/debit card number was automatically updated in your system. How is that possible?

Here we'll explain how our credit card processor (Stripe) handles credit card updates.
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Written by Rachel
Updated over a week ago

Will my plan automatically upgrade or downgrade when my employee count changes?

Here we'll explain how our subscriptions work.
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Written by Rachel
Updated over a week ago

Do you offer a discount for paying annually?

Discounts are offered for paying annually.
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Written by Rachel
Updated over a week ago

I accidentally selected an Annual plan instead of a Monthly plan.

If you selected the wrong subscription plan, please contact us for help.
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Written by Rachel
Updated over a week ago

Why can't I downgrade my Annual plan?

Here we'll explain how our annual plans work.
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Written by Rachel
Updated over a week ago

Do you offer refunds?

An overview of our refund policy.
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Written by Rachel
Updated over a week ago

How do I create a shortcut to the Buddy Punch login page on my desktop?

Step-by-step instructions on how to create a login shortcut on your desktop for Buddy Punch.
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Written by Rachel
Updated over a week ago

How does California's Overtime (OT) work?

Information about the California Overtime type.
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Written by Rachel
Updated over a week ago

Is Buddy Punch a payroll system?

We focus on time tracking and different types of time. We have exports available for various payroll providers.
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Written by Rachel
Updated over a week ago

Do you offer a Spanish version of your software and apps?

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Written by Rachel
Updated over a week ago