All Collections
Account Management
Instructions on how to update billing, pay periods, overtime and more.
How to Setup Overtime
How to Create a Custom Overtime Rule
How to Change Pay Period Dates or Frequency
Locking/Unlocking Pay Periods
Account Settings Overview
How To Set The Account Time Zone
How To Change The Business Name On Your Account
Enable Military Time and/or EU Date Format
Automatic Punch Out Feature - Hours Worked
Require An Employee To Stay Punched In/Out For A Specified Duration
Enable/Disable Employee Edits
Enable/Disable Delete Time Off And Punches
What does Split Shifts at Midnight mean?
Show/Hide Employee Profile Pictures
How To Enable/Disable Mobile Punches
My credit/debit card number was automatically updated in your system. How is that possible?
Will my plan automatically upgrade or downgrade when my employee count changes?
Do you offer a discount for paying annually?
I accidentally selected an Annual plan instead of a Monthly plan.
Why can't I downgrade my Annual plan?
Do you offer refunds?
How do I create a shortcut to the Buddy Punch login page on my desktop?
How does California's Overtime (OT) work?
Is Buddy Punch a Payroll System?
Do you offer a Spanish version of your software and apps?