User Management
Tips on how to manage employees time, time off, schedules and availbility.
44 articles
Written by Rachel and Eric
Add Salaried Employees
Step-by-step instructions on how to add salaried employees.Written by Rachel. Updated over a week ago
Change A Manager/Employee Password
Step-by-step instructions on how to change a manager or employee's password.Written by Rachel. Updated over a week ago
Managers: What are they and how do they work?
Managers can have permissions to view or edit a sub-set of employees.Written by Rachel. Updated over a week ago
How do I change a user's, employees, or manager's username?
Admins set the username for users. You can change this after you setup a user by visiting their profile.Written by Rachel. Updated over a week ago
Can Managers update billing information or add new employees?
Managers are not able to access account settings and cannot update billing information.Written by Rachel. Updated over a week ago
How do I add additional managers to my account?
A manager is an upgraded employee who can be given specific permissions over each employee.Written by Rachel. Updated over a week ago
How to Delete an Employee, Manager, or Administrator
If you delete a user, you lose all of their past history. (Deactivate the user to keep their history)Written by Rachel. Updated over a week ago
Upgrading an Employee to Manager and Assigning Employees
You can upgrade an employee to manager status directly from within their profile.Written by Rachel. Updated over a week ago
Can Manager's see their assigned employees pay amount?
Managers are not able to see their assigned employees pay amount.Written by Rachel. Updated over a week ago
How to Add New Employees
Step-by-step instructions on how to add new employees.Written by Rachel. Updated over a week ago
How to Add Administrators
You can have an unlimited number of administrator accounts. Those accounts are free with a paid plan.Written by Rachel. Updated over a week ago
How to Active or Deactivate Employees/Managers
Step-by-step instructions on how to activate or deactivate employees.Written by Rachel. Updated over a week ago
Can I send messages to my employees?
With our push notification/email message feature, you can send messages to all employees or an individual one.Written by Rachel. Updated over a week ago
Where can I see which Managers are assigned to an employee?
Here we'll explain how to determine which Manager is assigned to an employee.Written by Rachel. Updated over a week ago
How to create groups of people to select in Buddy Punch.
Here we'll explain how to create a "group" of people.Written by Rachel. Updated over a week ago
How do I send an email or push notification to an employee?
You can send an email or push notification to an employee from within your Buddy Punch account.Written by Rachel. Updated over a week ago
How do I add a new employee?
If you need to add new employees, you can do so directly from within your account.Written by Rachel. Updated over a week ago
What are the character limits and requirements for creating a new employee?
Here are the character limits and requirements for creating a new employee.Written by Rachel. Updated over a week ago
How can admins or administrators track their own time?
They will need their own employee account.Written by Rachel. Updated over a week ago
How do I resend the initial email or welcome email to the employee?
You can resend the welcome email right from the app.Written by Rachel. Updated over a week ago
Can I add in total time per day, or a duration for Salary employees?
Yes, you can setup Buddy Punch where employees submit total hours per day.Written by Eric. Updated over a week ago
I would like to get an email notification on every punch in or out.
We provide email notifications on punches. You can turn this on or off per account.Written by Rachel. Updated over a week ago
How To Set Time Zones On A Per-Employee Basis
Step-by-step instructions on how to set time zones on a per-employee basisWritten by Rachel. Updated over a week ago
What are Pending Approvals? How do I approve/deny them?
Employees need to request approval to make changes, create punches that are not in real-time, or request time off.Written by Rachel. Updated over a week ago
How do I reset or change a password for an employee?
Admins can set passwords for users directly.Written by Eric. Updated over a week ago
What Do I Do With Terminated Staff To Stop The Employee From Logging In?
When you deactivate an employee, they can't login.Written by Rachel. Updated over a week ago
How Do I Remove An Admin Or Administrator From My Account?
Step-by-step instructions on how to remove an administrator from an account.Written by Rachel. Updated over a week ago