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User Management
User Management
Tips on how to manage employees time, time off, schedules and availbility.
44 articles in this collection
Written by
Eric
and
Rachel
Add Salaried Employees
Step-by-step instructions on how to add salaried employees.
Written by
Rachel
Updated over a week ago
Change A Manager/Employee Password
Step-by-step instructions on how to change a manager or employee's password.
Written by
Rachel
Updated over a week ago
Managers: What are they and how do they work?
Managers can have permissions to view or edit a sub-set of employees.
Written by
Rachel
Updated over a week ago
How do I change a user's, employees, or manager's username?
Admins set the username for users. You can change this after you setup a user by visiting their profile.
Written by
Rachel
Updated over a week ago
Can Managers update billing information or add new employees?
Managers are not able to access account settings and cannot update billing information.
Written by
Rachel
Updated over a week ago
How do I add additional managers to my account?
A manager is an upgraded employee who can be given specific permissions over each employee.
Written by
Rachel
Updated over a week ago
How to Delete an Employee, Manager, or Administrator
If you delete a user, you lose all of their past history. (Deactivate the user to keep their history)
Written by
Rachel
Updated over a week ago
Upgrading an Employee to Manager and Assigning Employees
You can upgrade an employee to manager status directly from within their profile.
Written by
Rachel
Updated over a week ago
Can Manager's see their assigned employees pay amount?
Managers are not able to see their assigned employees pay amount.
Written by
Rachel
Updated over a week ago
How to Add New Employees
Step-by-step instructions on how to add new employees.
Written by
Rachel
Updated over a week ago
How to Add Administrators
You can have an unlimited number of administrator accounts. Those accounts are free with a paid plan.
Written by
Rachel
Updated over a week ago
How to Active or Deactivate Employees/Managers
Step-by-step instructions on how to activate or deactivate employees.
Written by
Rachel
Updated over a week ago
Can I send messages to my employees?
With our push notification/email message feature, you can send messages to all employees or an individual one.
Written by
Rachel
Updated over a week ago
Where can I see which Managers are assigned to an employee?
Here we'll explain how to determine which Manager is assigned to an employee.
Written by
Rachel
Updated over a week ago
How to create groups of people to select in Buddy Punch.
Here we'll explain how to create a "group" of people.
Written by
Rachel
Updated over a week ago
How do I send an email or push notification to an employee?
You can send an email or push notification to an employee from within your Buddy Punch account.
Written by
Rachel
Updated over a week ago
How do I add a new employee?
If you need to add new employees, you can do so directly from within your account.
Written by
Rachel
Updated over a week ago
What are the character limits and requirements for creating a new employee?
Here are the character limits and requirements for creating a new employee.
Written by
Rachel
Updated over a week ago
How can admins or administrators track their own time?
They will need their own employee account.
Written by
Rachel
Updated over a week ago
How do I resend the initial email or welcome email to the employee?
You can resend the welcome email right from the app.
Written by
Rachel
Updated over a week ago
Can I add in total time per day, or a duration for Salary employees?
Yes, you can setup Buddy Punch where employees submit total hours per day.
Written by
Eric
Updated over a week ago
I would like to get an email notification on every punch in or out.
We provide email notifications on punches. You can turn this on or off per account.
Written by
Rachel
Updated over a week ago
How To Set Time Zones On A Per-Employee Basis
Step-by-step instructions on how to set time zones on a per-employee basis
Written by
Rachel
Updated over a week ago
What are Pending Approvals? How do I approve/deny them?
Employees need to request approval to make changes, create punches that are not in real-time, or request time off.
Written by
Rachel
Updated over a week ago
How do I reset or change a password for an employee?
Admins can set passwords for users directly.
Written by
Eric
Updated over a week ago
What Do I Do With Terminated Staff To Stop The Employee From Logging In?
When you deactivate an employee, they can't login.
Written by
Rachel
Updated over a week ago
How Do I Remove An Admin Or Administrator From My Account?
Step-by-step instructions on how to remove an administrator from an account.
Written by
Rachel
Updated over a week ago
Time Tracking
How to Manage Manual Breaks—Administrator (Web/App)
Step-by-step instructions on how to add, edit or delete a break as an Administrator from our website and mobile app.
Written by
Rachel
Updated over a week ago
How to Approve or Reject a Time Card—Administrator (Web)
Step by step instructions on how to approve or reject a time card as a Administrator.
Written by
Rachel
Updated over a week ago
Group Punch: How to punch in/out a group of users (Administrator)
Here we'll explain how to punch in and out a group of users using the group punch option.
Written by
Rachel
Updated over a week ago
Where can I view which device was to punch in or out?
Step-by-step instructions on how to view which device and punch method your employee used.
Written by
Rachel
Updated over a week ago
How to Manage Employee/Manager Work Hours—Administrator (Web)
Administrators can add, edit or delete punches as needed from our website or mobile app.
Written by
Rachel
Updated over a week ago
Can I delete a punch?
Shifts can be deleted by admins or managers with "Approval" access.
Written by
Rachel
Updated over a week ago
Time Off
How do I edit an employee's Time Off?
Here we'll show you how to edit an employee's Time Off.
Written by
Rachel
Updated over a week ago
Approving, Denying or Editing Time Off As An Administrator (Web)
Step-by-step instructions on how to approve, deny or edit time off for your assigned employees from the app.
Written by
Rachel
Updated over a week ago
How do I find out the Time Off used by an employee for a specific time period?
Here are instructions on how to find out how much Time Off an employee used during a specific time period.
Written by
Rachel
Updated over a week ago
Add Holiday Time To Employees
Step-by-step instructions on how to add holiday time to select or all employees at once
Written by
Rachel
Updated over a week ago
Where do I manage the time off for each employee?
Time Off can be seen and managed on an employee profile.
Written by
Rachel
Updated over a week ago
As a Manager or Administrator, how can I check an employees Time Off Summary in app?
Employee Time Off Summaries can be viewed by visiting the Time Off page.
Written by
Rachel
Updated over a week ago
How do I edit Time Off from the app?
Here we'll explain how to edit Time Off from the time card page.
Written by
Rachel
Updated over a week ago
Create Time Off & Add it to the Calendar
Step by step instructions on how to create time off types and add time off to the calendar.
Written by
Rachel
Updated over a week ago
How do I delete Time Off?
To delete Time Off, you'll first need to enable the option within your Account Settings.
Written by
Rachel
Updated over a week ago
Scheduling
How to Initiate or Review Trades & Covers—Administrator (App)
Step-by-step instructions on how to initiate or reviewing trades and covers as an Administrator.
Written by
Rachel
Updated over a week ago
How to Add Work Hours for Scheduled Time—Administrator (Web)
Step-by-step instructions on how to quickly add work hours for employees for time that has been scheduled.
Written by
Rachel
Updated over a week ago