FAQ

Stefanie avatar Eric avatar Nick avatar
16 articles in this collection
Written by Stefanie, Eric, and Nick

Do you offer discounted pricing for non-profits?

We only have 1 discount at this time.
Stefanie avatar
Written by Stefanie
Updated over a week ago

Do you have a phone number I can call?

No—but please don’t misunderstand this as any lack of interest! We’d love to answer your questions.
Stefanie avatar
Written by Stefanie
Updated over a week ago

Is Buddy Punch a payroll system?

We focus on time tracking and different types of time. We have exports available for various payroll providers.
Eric avatar
Written by Eric
Updated over a week ago

How do I cancel?

You can cancel right from the app.
Eric avatar
Written by Eric
Updated over a week ago

Does Buddy Punch track expenses, mileage, or reimbursements?

You can use our notes feature to track other expenses.
Eric avatar
Written by Eric
Updated over a week ago

How does California's Overtime (OT) work?

California OT is one of our Overtime Rules.
Eric avatar
Written by Eric
Updated over a week ago

What kind of payments do you accept?

We ask that you use a credit card when paying your subscription.
Eric avatar
Written by Eric
Updated over a week ago

Where are 'notes' located? How do I view notes?

Notes can be entered on each punch and viewed by employees, managers, and administrators.
Eric avatar
Written by Eric
Updated over a week ago

Managers: What are they and how do they work?

Managers can have permissions to view or edit a sub-set of employees.
Nick avatar
Written by Nick
Updated over a week ago

Does Buddy Punch automatically use Daylight Savings Time?

It depends on the time zone you select for each employee.
Eric avatar
Written by Eric
Updated over a week ago

Can I setup a maximum for a shift?

If employees forget to punch out, they can be automatically punched out based on a shift maximum.
Eric avatar
Written by Eric
Updated over a week ago

Can my employees sign in from any computer?

Your employees can use almost any internet connected computer or smartphone, unless you want to lock down access.
Eric avatar
Written by Eric
Updated over a week ago

How do I enter in a Paid Break?

Breaks, if you want them paid, are a different type of time.
Eric avatar
Written by Eric
Updated over a week ago

Why do I keep getting logged out?

As a security feature we automatically log you out after inactivity.
Eric avatar
Written by Eric
Updated over a week ago

How does the free trial work?

Free trial includes all features for 30 days.
Eric avatar
Written by Eric
Updated over a week ago

How much does the service cost? What are the fees or pricing?

All plans are paid after our 30 day free trial. No other fees or contracts.
Eric avatar
Written by Eric
Updated over a week ago