Why do I keep getting logged out?

As a security feature we automatically log you out after inactivity.

Eric avatar
Written by Eric
Updated over a week ago

Web Application (app.buddypunch.com)
Buddy Punch has an auto-logout feature for security purposes, much like any banking website. After 5 minutes of inactivity, an employee will be presented with a pop-up screen asking if they would like to continue to be logged in or would like to log out. If they do not answer the system will automatically log them out.

The auto-logout time for Administrators is 60 minutes. The auto-logout time for Managers is 30 minutes.

You will not be presented with this screen as long as you take any action within Buddy Punch within the allowed timeframe. This setting is not editable at this time.

Smartphone Apps (iOS & Android)
Buddy Punch will not automatically log a user out when using a smartphone app. A user will need to log out of the app after punching in or out.

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