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Massachusetts—Tax Registration

Navigate Massachusetts business registration requirements for taxes and unemployment insurance effectively.

Rachel avatar
Written by Rachel
Updated this week

Overview: When hiring employees in Massachusetts, you must register for State Income Withholding Tax, State Unemployment Insurance (UI) Tax, and Paid Family and Medical Leave (PFML). Registrations are managed through two portals: MassTaxConnect for withholding and PFML, and the DUA Employer Registration portal for unemployment insurance.

Important! This guide does not constitute legal or tax advice. You can consult a CPA or attorney for official guidance.

Taxes You Must Register For:


Register for Withholding and PFML Accounts

Registration Steps

Step 1: Register for Withholding and PFML Accounts

  1. Under Quick Links, click Register a New Taxpayer

  2. Select Register a Business

  3. Choose “I am registering a business, organization, or other entity”

  4. Complete all fields to register for both:

    • Withholding Account ID

    • Paid Family and Medical Leave ID

  5. Create a username, password, and PIN

  6. Save or print your confirmation page

You’ll use the same credentials to access your online profile on MassTaxConnect.

Step 2: Log In to MassTaxConnect

  1. Enter your username and password

  2. Complete two-step verification via app, email, or text

  3. Enter the verification code to gain access


Register for Unemployment Insurance

Registration Steps

Register for Unemployment Insurance

  1. Click UI Employer Registration

  2. Start the application and receive a temporary user ID and password (valid for 30 days)

  3. Complete the full application to receive your Employer Account Number (EAN)

Log In to DUA Employer System

  1. Use your temporary credentials from registration to log in

  2. Reset your password, select a security question, and set a 4-digit PIN

  3. Store this information securely for future use


Grant Third-Party Access to Check

For MassTaxConnect:

  1. Sign in at MassTaxConnect

  2. Click Manage My Profile (top-right corner)

  3. Select the More… tab

  4. Under Third Party Access, click Assign Access Rights to a Third Party

  5. Locate and select Check from the directory or search bar

  6. Click Next

  7. Under Give Rights, select your withholding and PFML accounts

  8. From the Access Rights dropdown, select File and Pay

  9. Click Next and then Submit

For DUA UI Online:

  1. Log in with your user ID and password

  2. Navigate to Account Maintenance → TPA Authorization

  3. Click New, and enter TPA ID: 111213

  4. Set the Beginning Date to today; leave End Date blank

  5. Click Add Roles, and select:

    • Account Maintenance, Update and Submit

    • Payments, Update and Submit

    • Employment and Wage Detail, Update and Submit

    • EMAC

  6. Do NOT select any of the following roles:

    • Benefit Charges Protest Submission

    • Wage and Separation Mailing

    • Any "View Only" roles

Need Help?

  • DOR (Withholding & PFML): 617-887-6367

  • DUA (UI Tax): 617-626-5075

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