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Forgot My Username. How Do I Find This Information?—Administrator (Web/App)
Forgot My Username. How Do I Find This Information?—Administrator (Web/App)

Step-by-step instructions covering how to find your username as an Administrator, whether from the Buddy Punch website or mobile app.

Rachel avatar
Written by Rachel
Updated over a week ago

Overview: The login username for an Administrator is typically their email. However, if that's not working ther are a few ways to find to find your exact username.


Request Username (Web)

1. Start by accessing the login page through this link:

2. You will then want to click the Need Help? option:

3. From there, choose I don't know my username:

4. You can then enter your email and Submit. If your email is associated with an account, you will receive an email to that with your username:

Request Username (App)

1. Start by opening the Buddy Punch app and then click Need Help? (Left image below)

2. Then click the forgot username? option. (Right image below)

3. You'll be prompted to enter and Submit your email. (Left image below)

4. And will receive a confirmation message that your username has been email when done. (Right image below)

Contact Buddy Punch Support

If none of the other options explained above have helped, you can contact Buddy Punch support either by email, [email protected], or through the live chat feature.

Please be ready to provide the Buddy Punch support team with your name, email and the name of the company you work for.

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