Overview: Buddy Punch support and sales can be contacted through live chat or by email. We’ve found that starting with chat or email enables us to provide the fastest response. We focus on providing fast and high-quality responses, so you’re always talking to a human who can help first-hand.
Instructions:
How to Contact Buddy Punch (Admin)
To contact Buddy Punch as an Administrator, log in to your Buddy Punch account and click the chat icon located in the lower right-hand corner:
Once the chat pops up, click the Send Us a Message button and you'll be immediately connected with one of our customer and sales support team members:
We can also be contacted by email at support@buddypunch.com.
How to Contact Buddy Punch (Manager/Employee)
As an employee or manager, you'll want to start at https://buddypunch.com/. Once on our website, click the More dropdown at the top of the page, followed by Live Chat. You can also click the live chat icon located in the lower right-hand corner of our website:
Once the chat pops up, click the Send us a message button and you'll be immediately connected with one of our customer and sales support team members.
We can also be contacted by email at support@buddypunch.com.
FAQ
Q: Do you offer phone support?
A: No, we don't provide phone support, but our team is more than happy to assist via live chat or email.