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IP Address Lock Setup

Step-by-step instructions on how to set up an IP Address Lock.

Rachel avatar
Written by Rachel
Updated over a week ago

Overview: If you want to restrict where an employee is allowed to punch time from, then the IP Address Lock is a great feature to use. You can specify an IP Address, such as the one associated with the devices at your place of work, and employees can only punch time from those devices. Multiple IP Address Locks can be created and assigned.


IP Address Lock Set Up

1. Start by clicking Settings in the top navigation followed by IP Address Locks:

2. On the IP Address Lock page, click the +Add a New IP Address Lock button:

3. You will then be able to name the lock and enter the IP Address you'd like to lock employees to. If you don't know your IP address, we'll show the IP Address you're currently using. Simply copy and paste that number into the IP Address box, assign your employees:

4. Save once done.

How to View IP Address From Timecard

  1. To view the IP Address from a timecard, you'll first navigate to the Timecards from the top navigation, and from the dropdown, click View All:

    Transparent Window 2024-03-04 at 5.44.49 PM

  2. Next, click View next to the employee whose timecard you would like to see.

  3. Once viewing the timecard, you can see the IP Address header on the far right side of the timecard, like so:

Transparent Window 2024-03-04 at 5.33.34 PM


Q: What is an IP Address?

A: The IP Address you are locking to comes from your ISP. This is not an internal IP Address. Locks are best used in office environments so you can lock your employees to that office. Cell phones, if using a cellular connection, will have randomly assigned IP Addresses that will change. You can use an IP Lock with cell phones but they would be required to use Wi-Fi in order to use the IP address that you are locked to.

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