Overview: The IP Address Lock feature allows you to restrict where employees can enter time by specifying allowed IP addresses, such as those from your workplace. Multiple IP Address Locks can be set up and assigned as needed.
Instructions:
IP Address Lock Set Up
1. Start by clicking Settings in the top navigation, followed by IP Address Locks:
2. On the IP Address Lock page, click the +Add a New IP Address Lock button:
3. You will then be able to name the lock and enter the IP Address you'd like to lock employees to. If you don't know your IP address, we'll show the IP Address you're currently using. Simply copy and paste that number into the IP Address box, and assign your employees:
4. Save once done.
How to View IP Address From Timecard
1. To view the IP Address from a timecard, start by clicking Time Cards in the top navigation, followed by View All:
2. Next, click View next to the employee whose time card you would like to see:
3. Once viewing the timecard, you can see the IP Address header on the far right side of the timecard, like so:
FAQ
Q: What is an IP Address?
A: The IP Address you are locking to comes from your ISP. This is not an internal IP Address. Locks are best used in office environments so you can lock your employees to that office. Cell phones, if using a cellular connection, will have randomly assigned IP Addresses that will change. You can use an IP Lock with cell phones, but they would be required to use Wi-Fi to use the IP address that you are locked to.
Q: Does the IP address lock impact just punches with start/end times?
A: No, the IP address lock will impact all time entries, whether they are punches with start/end times or the time entry duration.