Overview: The IP Address Lock feature allows you to restrict where employees can enter time by specifying allowed IP addresses, such as those from your workplace. Multiple IP Address Locks can be set up and assigned as needed.
Instructions:
IP Address Lock Set Up
1. Start by clicking Settings in the top navigation, followed by IP Address Locks:
2. On the IP Address Lock page, click the +Add a New IP Address Lock button:
3. You will then be able to name the lock and enter the IP Address you'd like to lock employees to. If you don't know your IP address, we'll show the IP Address you're currently using. Simply copy and paste that number into the IP Address box, and assign your employees:
4. Save once done.
How to View IP Address From Timecard
1. To view the IP Address from a timecard, start by clicking Time Cards in the top navigation, followed by View All:
2. Next, click View next to the employee whose IP Address you would like to see:
3. Once viewing the time card, you can see the IP Address that was used to punch on the right side of the timecard:
FAQ
Q: What is an IP Address?
A: An IP address, or Internet Protocol Address, is a unique numeric label assigned to every device connected to a computer network that uses the Internet Protocol for communication. It allows devices to send and receive data, communicate with each other, and locate services on the internet. Without an IP address, a device cannot connect to and communicate over the web.
Q: Are there any best practices to be aware of when creating an IP Address Lock?
A: IP Address Locks are best used in office environments so you can lock your employees to that office. If you're using a cellular connection, it's important to note that cellular networks are subject to regular IP address rotations. For this reason, if you're wanting to create an IP Address Lock for a mobile device, we recommend that you create it for your in-office network, and require that your employees connect their mobile devices to the office wifi in order to punch.
Q: Does the IP address lock impact just punches with start/end times?
A: No, the IP address lock will impact all time entries, whether they are punches with start/end times or time entry durations.