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Overview: If your payment has failed and you need to retry the payment, this can be done from the Billing page.

1. To retry a failed payment, start by clicking Settings in the top navigation followed by Billing:

2. You can also access the Billing page by choosing your name in the top right-hand corner followed by Billing:
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3. You'll then want to click the Retry Payment button. If the payment is processed, the Retry Payment button will be removed and you'll receive an email with your receipt:

Q: My payment failed because my card was compromised how can I update it?

A: You can update your payment information by clicking the Edit Billing Information button on the Billing page. You can Retry Payment once the information is updated.