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How to Void a Payroll

Step-by-step instructions covering how Administrators can void a payroll from the Buddy Punch website.

Brooke Fleming avatar
Written by Brooke Fleming
Updated yesterday

Overview: A voided payroll is a canceled payroll that nullifies the original payment, ensuring that wages and taxes are treated as if the payroll never occurred. This can happen for several reasons, such as invalid bank deposit information, overpayment of wages, or an error with withholdings. Voiding a payroll ensures that the records are corrected and that the necessary refunds or adjustments are made.

Instructions:


Requesting a Void

If you need to request a voided payroll or payment, you can easily reach out to Buddy Punch through our live chat or by emailing [email protected]. To ensure we can process your request timely and accurately, please be sure to include the following details:

  • The reason for the void request

  • The pay date in question

  • The name(s) of the employee(s) if only one check needs to be voided in a payroll

  • Whether the check needs to be reissued or not


When to Expect a Refund

When payroll voids occur, the total tax liability accrued will always be refunded, but the timing depends on tax deposit frequencies. Refunds are based on any tax liability that hasn't yet been deposited.

For tax amounts already deposited, refunds aren't immediate. Instead, these are processed as part of the quarter-end tax procedure and will be part of the quarter-end overpayment reconciliation.

Note: Voiding a payroll won't automatically trigger an ACH reversal.


FAQs

Q: If I void a payroll or payment, can the void be undone?

A: No. Voiding a payroll item cannot be undone, but the payment can be reissued for a future date.

Q: When will I receive my refund?
​A: For tax amounts that have already been deposited, refunds are not immediate. These refunds are processed as part of the quarter-end tax procedure and will be included in the quarter-end overpayment reconciliation.

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