Overview: Geofence Alerts allow Managers or Administrators to receive notifications when an employee enters or exits a defined geofence area. Alerts can be sent by email, push notification, or both.
Important! To access the Geofence Alert you must be on the Pro or Enterprise plan. The Geofence Alert is also available to those on the Starter plan with the Real-Time GPS Add-on.
Instructions:
Set Up a Geofence Alert—For Admin or Manager
1. To set up an alert to be sent to Admins and/or Managers when an Employee enters or exits the geofence, start by clicking Settings in the top navigation, followed by Alerts & Reminders:
2. Then click the + Add a New Alert/Reminder button:
3. From here, you can specify the:
Alert Name—Geofence Activity
Type—Geofence Alert
And if the alert should be sent when the employee Enters, Exits, or both Enters & Exits the geofence:
4. You can also specify who the message should be sent to (Administrator or Manager) and how (Email, Push, or Both).
Lastly, you can choose which current employees the rule should be assigned to or if it should be auto-assigned to all current and future employees:
5. Save once done.
Set Up a Geofence Alert—For Employee
1. To set up an alert to be sent to an Employee when they enter or exit a geofence, start by clicking Settings in the top navigation, followed by Geofences:
2. Then click Edit next to any pre-existing geofence or you can + Add a New Geofence Rule:
3. The radius must be set to 200 meters or more for employees to receive a geofence notification:
4. Once you've set the radius to at least 200 meters, you can then specify which employees should receive a Reminder On Enter, On Exit, or both:
5. Save once done.
Geofence Alert Message Examples
| Employee | Manager | Administrator |
Email Notification: |
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Enter Geofence | NA | ||
Exit Geofence | NA | ||
Push Notification: |
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Enter Geofence | |||
Exit Geofence | |||
In-App Notification: |
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Enter Geofence | |||
Exit Geofence |
Tip: When viewing image examples, you can click on an image to zoom in and view it in more detail.
FAQs
Q: Why is there not an example for Employee email notifications?
A: Geofence alerts for Employees are intended to serve as a punch reminder. These types of reminders are best suited to be sent with push or in-app notifications, rather than emails, in order to ensure Employees receive reminders in a convenient, timely manner.
Q: Why did I receive an iOS notification that my location was used even though I was punched out?
A: Geofence alerts are designed to serve as a reminder to punch in or out when entering or exiting the designated work area, and will send alerts anytime an Employee enters or exits a geofence, regardless of punch status. Because they serve as a reminder to punch in, your location needs to be used while you're off the clock in order to trigger the alerts, but is not stored anywhere within the Buddy Punch system.