Overview: Changing your Buddy Punch plan can be done from the billing page. Whether you need more features or want to adjust your current subscription, follow these instructions to select the plan that best fits your requirements.
Important: If you've accidentally upgraded to an annual plan and need assistance getting it changed back to a monthly plan, please contact us.
Change Your Plan
To change your plan, start by clicking Settings in the top navigation followed by Billing:
Once on the Billing page, click the Change Plan button:
Change your plan and select any Add ons as needed and then click Next—if any fee occurs as a result of this change, you'll be asked to make that on the next page:
Important: If you're trying to downgrade an annual plan, the "Next" button will be "Contact Us" buttons instead. Users can't downgrade an annual plan until renewal per our terms and conditions. However, if you've accidentally upgraded to an annual plan and need assistance getting it changed back to a monthly plan, please contact us.
FAQ
Q: Why don't I have the option to downgrade on the annual plan?
A: Annual plans are not able to be downgraded until renewal, they can only be upgraded. If you accidentally upgraded to the annual plan, please reach out to the support team and they can assist.