Overview: The Missed Out Alert can let you know when an employee doesn't punch out of their scheduled shift by a certain time. The alert can be sent to an Employee, Manager, or Administrator via email, push notification, or both.
Important! The Scheduling Add-On is required to use this alert. More information about what's included in the Scheduling Add-On here.
Instructions:
Create a Missed Out Alert
1. Start by clicking Settings --> Alerts & Reminders:
2. Then click + Add a New Alert/Reminder:
3. You'll then be able to specify the:
Alert Name—This will be in the message to employees.
Alert Type—Missed Out Alert
Minutes—Minutes before the alert will trigger after the shift ends
Important! Don't see the Missed Out Alert option?
You may not have Scheduling. More information about what's included in the Scheduling Add-On and how to enable it here.
4. You'll then want to choose who the message should be sent to and if it should be sent via email, push notification, or both. Assign the proper employees and Save once done:
5. If you need to edit or delete the alert, you can do so by choosing the Edit or Delete buttons:
Missed Out Alert Examples
See below for email and push notification Missed Out Alert examples for Administrators, Managers, and Employees.
| Push Notification | |
Administrator | ||
Manager | ||
Employee |
FAQ
Q: Can the Missed Out Alert be sent to all user types?
A: Yes, the Missed Out Alert can be sent to the employee, their manager, and/or the account administrators.
Q: Can more than one Missed Out Alert be created?
A: Yes! You can create as many Missed Out Alerts as needed and on a per-employee basis.
Q: Why don't I see the Missed Out Alert in the Type dropdown on the alert creation page?
A: Scheduling is required to access the Missed Out Alert. More information about what's included in the Scheduling Add-On here.