Overview: In this article, we'll cover how to update your billing information as well as your billing email.
Instructions:
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Updating Payment Information
1. Start by clicking Settings in the top navigation followed by Billing:
2. Once on the Billing page, click the Edit Billing Information button to update your payment information:
3. If you're a new Buddy Punch user coming off the trial, you will see an Add a Credit Card button instead:
Updating Billing Email
1. To update your billing email, start by clicking Settings in the top navigation followed by Billing:
2. Once on the Billing page, click the Change link as shown below to update your billing email:
FAQ:
Q: Am I charged automatically every month or annually?
A: Yes, you will be charged every month or annually for your chosen plan.
Q: Will I be sent a receipt when payment is made?
A: Yes, receipts will be sent to the billing email found on the billing page.
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My payment failed, can I process it again?
What kind of payments do you accept?
View Billing Invoices/Receipts
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