Overview: If you need to update an employee or manager's username, this can be done from within their profile.
Changing a Username
1. Start by clicking Employees in the top navigation:
2. Then click View next to the name of the individual whose username you need to update:
3. Once in the employee's profile, select the Change link next to the username option:
4. Update the individual's username and Save once done.
Please Note: Usernames are unique across all users of Buddy Punch, similar to that of a Yahoo or Gmail address. If you receive an error that it is already taken, that means another business using Buddy Punch is using that username.
Q: Why does it say the username I'm entering it already in use?
A: Usernames are shared across Buddy Punch, so it's likely the username you're entering is already in use by another Buddy Punch customer.