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User Management

Step-by-step instructions that cover how to change or reset the password for an employee or manager as an administrator from our website.

How to Change a Manager or Employee Password

Step-by-step instructions on how to activate or deactivate employees and managers

How to Activate or Deactivate Employees or Managers—Administrator (Web)

If you delete a user, you lose all of their past history.  (Deactivate the user to keep their history)

How to Delete an Employee, Manager, or Administrator

Step-by-step instructions on how to change the password for an employee or manager as an Administrator.

How do I change a password for an employee?

How to View Manager Employee Assignments

When you deactivate an employee, they can't login.

How to Handle Terminated Staff

This video will describe how to make those changes to an employee profile.

How to Make Changes to an Employee Profile (Video)

Employee & Managers

Create a custom design with text, images, and links

Find answers and get help from Intercom Support and Community Experts

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