Overview: To use the QR Code feature on the Buddy Punch website, you’ll first need to enable camera permissions in your browser. This guide walks you through the simple steps to ensure your PC's camera is set up and ready to scan QR codes.
Important: Please note that to use the QR Code feature you must use Firefox, Chrome, or Opera as your browser. Internet Explorer is not supported.
Instructions:
Chrome Setup
1. When an employee logs into Buddy Punch through Chrome and the Webcam feature is enabled, but the camera on their device is not enabled, they will receive an error:
2. This can be easily fixed by clicking the site control icon to the left of the website URL and then enabling the Camera option:
3. You'll then be prompted to Reload the page:
4. After reloading, there will be a few indicators the webcam is working properly including:
A red circle on the browser tab showing the webcam is live and ready to capture an image
A webcam icon will replace the site control icon to the left of the website URL
The ability for the worker to see themselves and prepare for punching in/out, starting/ending a break, or switching between jobs/shifts:
Safari Setup
1. When an employee logs into Buddy Punch through Safari and the Webcam feature is enabled, but the camera on their device is not enabled, they will receive an error and be prompted to share their camera by choosing Allow:
Important: If you don't allow camera permissions right away and can't find the camera setting again, simply log out and back in and you'll get the prompt to allow.
2. If you don't select Allow in time or accidentally make another selection, you can still adjust the camera settings by going to Safari --> Settings for app.buddypunch.com:
3. And then from there, click the Camera option and set it to Allow:
4. In Safari, you are not immediately prompted to reload, so it's recommended to refresh the page:
4. After refreshing, there will be a few indicators the webcam is working properly including:
A webcam icon on the right side of the address bar
The ability for the worker to see themselves and prepare for punching in/out, starting/ending a break, or switching between jobs/shifts:
Microsoft Edge Setup
1. When an employee logs into Buddy Punch through Microsoft Edge and the Webcam feature is enabled, but the camera on their device is not enabled, they will receive an error:
2. Microsoft Edge may prompt the worker to Allow camera access immediately:
Important: If you don't allow camera permissions right away and can't find the camera setting again, simply log out and back in and you'll get the prompt to allow.
3. But if not, they can choose the lock icon to the left of the website URL followed by Permission for this site:
4. And from there, set their Camera permissions to Allow:
3. You'll then be prompted to Refresh the page:
4. After refreshing, there will be a few indicators the webcam is working properly including:
A red circle on the browser tab showing the webcam is live and ready to capture an image
A webcam icon on the right side of the address bar
The ability for the worker to see themselves and prepare for punching in/out, starting/ending a break, or switching between jobs/shifts:
