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How to Get Notified if Shifts Overlap Unavailable Time When Publishing
How to Get Notified if Shifts Overlap Unavailable Time When Publishing

Step-by-step instructions covering how to enable notifications if shifts overlap unavailable time when publishing schedules.

Rachel avatar
Written by Rachel
Updated over 6 months ago

Overview: When using scheduling, you may encounter situations where an employee has entered their unavailable hours, but shifts are assigned on these days. In these cases, it is important to notify Managers and Administrators so that they can take appropriate action.


​Enable Overlapping Shift & Unavailable Time Notification

You can enable the Shift and Unavailable time option from the Settings --> Scheduling page:

The option will default to Do Nothing but can be changed to:

  • Allow but Notify (An alert will show but publishing is allowed)

  • Block (Publishing when the employee is unavailable will not be allowed)

Save your selection when done.


Allow but Notify View

Below is an example of what the Allow but Notify message would look like if a shift overlaps unavailable time:

You can proceed with publishing by clicking Continue anyway. You can also click on an employee's name in the error message to quickly filter down by them.


Block View

Below is an example of what the Block message would look like if a shift overlaps unavailable time:

Click OK to go back to the schedule and make changes or click on an employee's name in the error message to quickly filter down by them.

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