Overview: If employees live in different time zones, their time zones can be specified on a per-user basis from within the employee profile.
Important! Changing the account time zone does not automatically update all existing employees. If you've recently made changes to the account time zone, follow the steps here to make changes to employee time zones.
Instructions:
Update Individual Employee Time Zones
1. To set time zones on a per-employee basis, start by clicking Employees in the top navigation, and then click View next to the name of an employee:
2. In their profile, click Edit in the top right-hand corner:
3. In the Personal Information section on the right, specify the employee's new time zone and Save once done:
Bulk Update All Employee Time Zones
If all existing employees should be on the same time zone, you can update all of their profiles at once, rather than making individual changes.
1. Start by clicking Settings --> Account Settings:
2. Confirm the Time Zone shown is the one you want applied, and that it has been saved. Then click Set all Employees to this Time Zone:
3. You'll be asked to confirm, since this replaces the time zone on every employee's profile:
4. Once confirmed, a notice appears at the top of the page to confirm that every employee was set to the account time zone:
FAQs
Q: Can an employee be set up with more than one time zone?
A: No, an employee can only be set up with a single time zone at any given time.
Q: Can employees change their own time zones?
A: No, time zones can only be managed by account administrators. If an employee needs to change the time zone for their profile, the admin will need to follow the steps above to do so on their behalf.
Q: Can I update every employee's time zone at once?
A: Yes. The Set all Employees to this Time Zone button on the Account Settings page sets every existing employee to the account time zone at once.