Buddy Punch

Rachel

Create users and manage user accounts, like login details.

User Setup & Account Help

User Setup

Step-by-step instructions on how to add new employees to your Buddy Punch account, including character limits and additional resources.

How to Add New Employees

Learn how to add employees in Buddy Punch as an account administrator.

How to Add New Employees (Video)

Example of a welcome email for new Buddy Punch users, detailing login information and support options.

Welcome Email Example

Step-by-step instructions on how to add salaried workers to your Buddy Punch account, including entering their salary.

How to Add Salaried Workers

Step-by-step instructions on how to set time zones on a per-employee basis

How To Set Time Zones On A Per-Employee Basis

Here we'll explain how to create a "group" of people.

How to Create Groups of People to Select in Buddy Punch

Employee

Learn about the role of managers in Buddy Punch, including their permissions to view or edit a subset of employees.

Managers: What are they and how do they work?

You can upgrade an employee to manager status directly from within their profile.

How to Upgrade an Employee to Manager and Assign Worker Permissions

Video instructions on how to create a manager and assign permissions.

How to Upgrade an Employee to Manager and Assign Worker Permissions (Video)

Manager

You can have an unlimited number of administrator accounts.  Those accounts are free with a paid plan.

How to Add New Administrators

Video instructions on how to add administrators.

How to Add New Administrators (Video)

Guidance on how administrators can track their own time in Buddy Punch by using an employee account.

How Can Administrators Track Time?

Administrator

Account Help

Step-by-step instructions on how to change a manager or employee's password.

Change A Manager/Employee Password

Step-by-step instructions on how to activate or deactivate employees and managers

How to Activate or Deactivate Employees or Managers—Administrator (Web)

If you delete a user, you lose all of their past history.  (Deactivate the user to keep their history)

How to Delete an Employee, Manager, or Administrator

Admins set the username for users.  You can change this after you setup a user by visiting their profile.

How do I change a user's, employees, or manager's username?

Step-by-step instructions on how to change the password for an employee or manager as an Administrator.

How do I change a password for an employee?

How to View Manager Employee Assignments

When you deactivate an employee, they can't login.

What Do I Do With Terminated Staff To Stop The Employee From Logging In?

You can resend the welcome email right from the app.

How do I resend the initial email or welcome email to the employee?

This video will describe how to make those changes to an employee profile.

How to Make Changes to an Employee Profile (Video)

Employee & Managers

Go back to the app

Find answers and get help from Intercom Support and Community Experts

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Track the progress of all tickets related to your company.

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