FAQs
Browse frequently asked questions for quick answers.
Can I add in total time per day, or a duration for Salary employees?
Overview of Punch and Login Options (Video)
How to Track Time by Job, Project, or Location (Video)
Automatic Punch Out Options (Video)
How to Take Action on Automatic Punch Outs (Video)
Features Overview (Video)
I Forgot My Password. How Can I Reset It From The App?
How Do I Get The App To Remember My Login Information?
How do I view notifications from the app?
How do I update my communication preferences?
Can the Buddy Punch app be switched to landscape mode?
How do I enable Location Services on my mobile device?
How Do I Reset My Password From My Mobile Device?
How can I disable or clear autofill for my browser?
How to Enter Notes—Website (Administrator, Manager, or Employee)
Does the Buddy Punch app store any data on a tablet or phone?
How to Use Touch ID on iPhone and iPad
How do I manage my email or notification settings?
How do I clear my cache? (Windows, Mac, Mobile - iOS, Android)
How to select a Customer when Punching in for Job Costing
Emails from Buddy Punch keep going to Spam, or I can't find them. What can I do?
How much data is used to punch in and out on a phone or mobile device?
Can my employees sign in from any computer?
Do I need to log out?
How do I create a shortcut to the Buddy Punch login page on my desktop?
How do I submit my time card for approval?
Username/Password Setup & Usage
How to Change the Browser Language
How to Find/Enter an Employee ID
Do you offer Spanish versions of your solution?
Contactless Kiosk Time Clock
What is Plus Addressing?
How to Use Touch ID on Android Devices
Why Does Buddy Punch Log Me Out Automatically?